Good afternoon all, I found this forum after looking for some quick info regarding a Burk Arc 16 remote I've been having trouble with.
Here's a little background:
I'm a full time student at Montclair State University and am helping out in their radio station. I've worked in my high school's station in the past, so I'm no novice to the equipment, but each setup is showing me new gear that I haven't worked with in the past, which does complicate things, though I do my best to learn everything very quickly (to make everything all better, we are moving to new studios soon).
More importantly, we have a Redline AN-50e that isn't connecting to it's receiver, so our Arc 16's wont link. We'll have to place a call into the company that manages that end of the equipment, as I'm only a student, and it's hard enough for me to even get access to the transmitter site.
This problem has occurred 3 times now, we reset the redline once, and it worked great for about two weeks, then just last week the Arc 16 lost it's signal, which I was able to get back up and running by resetting the Lantronix unit it's connected to, but now the link is totally down. Is this an indication of a much larger issue? I'm sure that's a horribly vague question that could have a million answers, but I currently don't have much access to the contract engineer, as he's off-site, and only provides limited support as he can, so I guess this is the best place for me to ask questions.
I've been bugging the crew building the new studios, and tomorrow I get the grand tour of the new equipment going in, and I'll get a better handle on how that all works, but I'm curious what people think about the current issues that are occurring.
Thanks!
Here's a little background:
I'm a full time student at Montclair State University and am helping out in their radio station. I've worked in my high school's station in the past, so I'm no novice to the equipment, but each setup is showing me new gear that I haven't worked with in the past, which does complicate things, though I do my best to learn everything very quickly (to make everything all better, we are moving to new studios soon).
More importantly, we have a Redline AN-50e that isn't connecting to it's receiver, so our Arc 16's wont link. We'll have to place a call into the company that manages that end of the equipment, as I'm only a student, and it's hard enough for me to even get access to the transmitter site.
This problem has occurred 3 times now, we reset the redline once, and it worked great for about two weeks, then just last week the Arc 16 lost it's signal, which I was able to get back up and running by resetting the Lantronix unit it's connected to, but now the link is totally down. Is this an indication of a much larger issue? I'm sure that's a horribly vague question that could have a million answers, but I currently don't have much access to the contract engineer, as he's off-site, and only provides limited support as he can, so I guess this is the best place for me to ask questions.
I've been bugging the crew building the new studios, and tomorrow I get the grand tour of the new equipment going in, and I'll get a better handle on how that all works, but I'm curious what people think about the current issues that are occurring.
Thanks!