But the operating system was ahead of its time. Bill Gates fine tuned it with the first edition of Windows, and made it simpler to learn for the novice.
Windows 1.0 was a POS. It was slow and klunky on the CPUs of the day. There was also not much software that would run under it, making it more of a novelty than a productivity tool. But it was fun to participate in the OS discussions on The Well and CIS in those days as passions ran high for the Mac and negatives abounded for Windows 1.0.
On the PC platform, the GEM interface, most remembered from Ventura Publisher, was snappy and intuitive... much better than Windows 1.0.
By the time 2.0 was released in 1987, my numerous complaints and suggestions to Microsoft garnered me beta tester status for Windows 2.1 and Windows 2.1 386 which actually could do some work in Excel, Page Maker, several Windows databases and a variety of word processors.
Apple's OS for the Mac (not the early Lisa) was very good, but the hardware lagged for a number of years and the peripheral device selection was much more limited. I'd even say that the Mac OS was much better than Windows... in some senses, it still is. But the PC has to accommodate an open system architecture which the Mac does not.
I generally recommend Macs to anyone with limited computer skills who does not need to run PC-only software exclusively. They are more intuitive and users seem to figure them out easily.