Replacing the motherboard with a different one? It's technically possible (with driver installations and all that entails), but that's not something anyone would sensibly do within the support period, let alone within the warranty period!
We chose the motherboard very carefully, one with long-term reliability and availability. Self repair and warranty are mutually exclusive, like with any company. This should not even need to be explained -- if you open your phone and replace parts, would the manufacturer still honor the warranty? Think about it.
We don't treat the Omnia.9 as a "PC", because that's really not what it is.
I've heard stories of a particular automation system vendor which sells sells pre-configured PCs with windows, and when something goes wrong, they blame Microsoft and tells the user to call them, because it's not their code. I couldn't believe it when I heard it. They delivered the system, they'd darn well better support it.
I guarantee on my honor that we will never do anything of the sort. It would never even cross my mind. I chose to base the audio processor on Windows XP Embedded. It was my decision, I fully stand by it, and it is nobody elses problem. I wouldn't have chosen it if I thought for a second it would cause problems down the line. The advantage is that I've been able to develop the huge number of unique features in the Omnia.9 rapidly -- not to mention the on-air sound quality, and that is ultimately what matters the most.
For anyone who feels that building your own PC and running Breakaway Broadcast is a better idea, by all means do it! That's why it's still available, and it will continue to be updated and improved. For the very small percentage of broadcasters who are comfortable building a PC, it is indeed a very good deal -- much lower price than is possible for any company to do on a hardware product, simply due to the economics of scale.
As Frank has stated, hardware modifications are underway, and have been for a while. Hopefully then we can put this issue to rest, and get back to something more important, such as listening to the on-air result.
//Leif
We chose the motherboard very carefully, one with long-term reliability and availability. Self repair and warranty are mutually exclusive, like with any company. This should not even need to be explained -- if you open your phone and replace parts, would the manufacturer still honor the warranty? Think about it.
We don't treat the Omnia.9 as a "PC", because that's really not what it is.
I've heard stories of a particular automation system vendor which sells sells pre-configured PCs with windows, and when something goes wrong, they blame Microsoft and tells the user to call them, because it's not their code. I couldn't believe it when I heard it. They delivered the system, they'd darn well better support it.
I guarantee on my honor that we will never do anything of the sort. It would never even cross my mind. I chose to base the audio processor on Windows XP Embedded. It was my decision, I fully stand by it, and it is nobody elses problem. I wouldn't have chosen it if I thought for a second it would cause problems down the line. The advantage is that I've been able to develop the huge number of unique features in the Omnia.9 rapidly -- not to mention the on-air sound quality, and that is ultimately what matters the most.
For anyone who feels that building your own PC and running Breakaway Broadcast is a better idea, by all means do it! That's why it's still available, and it will continue to be updated and improved. For the very small percentage of broadcasters who are comfortable building a PC, it is indeed a very good deal -- much lower price than is possible for any company to do on a hardware product, simply due to the economics of scale.
As Frank has stated, hardware modifications are underway, and have been for a while. Hopefully then we can put this issue to rest, and get back to something more important, such as listening to the on-air result.
//Leif