Too stupid!
Sounds like corporate HQ has a paper plan for revenue enhancement, which, in the real world, will just piss-off clients under the 3 thou limit.... and wind up costing business, and good will.
Find it in The Search for Excellence, Chapter 3 "Peevishness as strategy"
Sounds like corporate HQ has a paper plan for revenue enhancement, which, in the real world, will just piss-off clients under the 3 thou limit.... and wind up costing business, and good will.
Find it in The Search for Excellence, Chapter 3 "Peevishness as strategy"